Today’s the day—you finally made the last payment on your iPhone and that baby is officially all yours. That means you’re able to use it while traveling abroad with a local SIM card and are free to switch networks as you please, right? Don’t start booking your flight to New Zealand or running to T-Mobile just yet because, unfortunately, that’s not always the case.
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In order to prevent people from switching to a competitor’s network before they’ve paid off their phone or fulfilled their contract, many carriers place a lock (also known as a carrier lock) on their smartphones. This ultimately ensures that you, or whoever you sell your used iPhone to, are stuck with them for the long haul. If you’re thinking this sounds like a pretty dysfunctional relationship, we’d tend to agree with you. Luckily, with a bit of legwork and an account in good standing, you can be well on your way to a carrier-unlocked iPhone in no time. And best of all? It’s completely free.
Although there are apps out there that offer to do it for you (for a price, of course), the easiest way to unlock your iPhone is by speaking directly with your cellular provider—and it won’t cost you a dime. The journey to a carrier-unlocked phone depends largely on your network, with the process being either relatively quick and painless or painfully tedious. To get you one step closer to a life free from carrier-locked tyranny, we rounded up all the steps on how to unlock iPhones (for free) in this comprehensive guide. Please note that while this was written with iPhone owners in mind, much of the advice can easily be carried over to other smartphones.
Contents
What Is Carrier Unlocking?
Why Should I Unlock My iPhone?
Is Unlocking My iPhone Legal?
How to Unlock iPhones From a Carrier
How to Check if Your iPhone Is Unlocked
Find Your iPhone’s IMEI Number
SprintT-MobileVerizon
I Unlocked My Phone—Now What?
What Carriers Can I Use After Unlocking?
Is the Unlock Permanent?
Why Should I Unlock My iPhone?
Is Unlocking My iPhone Legal?
How to Unlock iPhones From a Carrier
How to Check if Your iPhone Is Unlocked
Find Your iPhone’s IMEI Number
SprintT-MobileVerizon
I Unlocked My Phone—Now What?
What Carriers Can I Use After Unlocking?
Is the Unlock Permanent?
What Is Carrier Unlocking?
As noted previously, when you buy an iPhone or other smartphone from your cellular provider, that device will only work on that specific network until you either request to have your carrier unlock it or your carrier automatically unlocks it for you (more on that later). Also known as a SIM unlock, factory unlock, or network unlock, carrier unlocking means removing a network’s restrictions on a device, thus allowing you to use it with a different cellular provider.
Fortunately, not all iPhones need to be unlocked. For example, if you buy your iPhone directly from Apple and pay for it in full, it should already be unlocked and ready to use on a variety of carriers.
Please note, however, that not all phones purchased outright from third-party retailers are automatically unlocked. For instance, although sold as “unlocked”, smartphones bought at Best Buy are actually considered “universal.” So, when you insert a SIM card for the first time, the phone will essentially lock itself to the carrier associated with the SIM card. Then, since certain carriers like T-Mobile will only unlock your iPhone if you bought it directly from them, you could end up with an eternally network-locked device. In other words, you wind up paying factory-unlocked prices for a carrier-locked phone.
Why Should I Unlock My iPhone?
Having a carrier-unlocked iPhone comes with its fair share of benefits including the freedom to use (almost) any network both in the US and abroad and increased resale values.
#1. A network-unlocked iPhone can be used with almost any carrier in the US. |
Carrier-unlocking gives you the freedom to use your phone with the cellular provider of your choice, almost whenever and wherever you want (with a few exceptions, as you’ll see later). For example, if you are currently using T-Mobile but are moving to a new part of the country with poor T-Mobile coverage, you can switch to AT&T on a dime. |
#2. A SIM-unlocked iPhone makes international travel a breeze. |
Unlocking also gives you the ability to use your phone abroad. International roaming fees, expensive international plans, and mad dashes for WiFi are a thing of the past with an unlocked iPhone. Just pop in a SIM card from a local carrier and you’re in business. |
#3. Factory-unlocked iPhones have higher resale values. |
Even if you don’t plan on switching carriers or heading overseas anytime soon, unlocking your iPhone is still a smart idea. If you ever plan on trading in your old iPhone when you upgrade, you’ll almost always get more money for it if the iPhone is already carrier unlocked due to greater demand for them in the resale marketplace. |
Is Unlocking My iPhone Legal?
Yup! Thanks to the Unlocking Consumer Choice and Wireless Competition Act, signed into law by President Barack Obama in 2014, all US-based cellular providers must allow customers to unlock their phones. However, the circumstances under which a carrier will unlock a smartphone vary widely from network to network. As a general rule, most providers require you to complete your contract, pay for your financial obligations in full, or at least have an account good standing before they’ll allow you to unlock your iPhone.
How to Check if Your iPhone Is Unlocked
Before beginning the SIM-unlocking process, you’ll first want to check if your iPhone is already unlocked (no sense in going through that hassle if you don’t actually need to. All you need to do is make sure that you’re connected to WiFi and insert a new SIM card from a different cellular provider—your iPhone will do the rest automatically. This verification check typically takes less than a minute to complete once the SIM has been inserted.
During the verification process, you’ll notice that your iPhone will boot to a white screen and try to confirm that it has been unlocked with your carrier. Should Apple determine that your iPhone is network-unlocked, it will return to the home screen and service bars should appear from the new provider. However, if you see a white screen that says SIM Not Supported, your phone has not been unlocked.
How to Unlock iPhones From a Carrier
Once you determine that your phone is definitely locked to your current cellular provider, you will next need to look at your carrier’s unlock eligibility requirements. If your iPhone meets those guidelines, you can then request that the device be unlocked from their network. As hinted at earlier, both the eligibility requirements and the unlock process vary from company to company. Each has been outlined below for the major carriers including AT&T, Sprint, T-Mobile, and Verizon.
Please note that, provided you’ve met the unlock requirements and are completing the network-unlocking directly with your carrier, requesting that your iPhone be unlocked is completely free. If you choose to go through a third party or app, you will be unnecessarily charged. So, save yourself some money and stick to using the directions below.
Find Your iPhone’s IMEI Number
When factory-unlocking your iPhone, you will need to provide your provider with the device’s IMEI number. This unique, 15-digit identifier is essentially your phone’s VIN or social security number. To locate your IMEI, go to Settings > General > About. If you don’t have your iPhone with you, you can also look it up with your Apple account by going here and logging in with your Apple ID. Then, scroll down until you reach the Devices section and click on your device for its IMEI.
You can also look for the number on the phone itself. For earlier iPhone models (6, 6 Plus, 1st-generation SE, 5s, 5c, 5), the IMEI will also be printed on the back. Others will show the number on the SIM tray. Or, if you were smart enough to keep the box, you can also look on the sticker with the barcode.
Once you’ve located the IMEI, we also highly recommend that you store it somewhere for safekeeping.
Unlock an iPhone on AT&T
Unlocking your iPhone from the AT&T network is about as easy as it gets. Just pop on over to the AT&T unlock portal, answer a few questions, and you’re well on your way SIM-unlocked freedom. Even better, you don’t even have to be the original owner of the iPhone to submit an AT&T iPhone unlock request. In fact, as long as the previous owner met the unlock requirements, the device can even be unlocked by a non-AT&T customer.
After you submit your request, use your IMEI and request reference numbers to check on your AT&T unlock status, Once you receive your confirmation text or email, simply open it up and click on the confirmation link. That’s it! AT&T will unlock your iPhone within 2 business days.
For an iPhone to be unlocked from the AT&T network, it must meet the following requirements:
• | Must not be reported as lost, stolen, or blocked |
• | Must not have a past-due balance |
• | Must not be active on a different AT&T account |
• | If it is a work phone, you must have your employer’s permission to unlock it |
• | If it is an AT&T PREPAID phone, it must be active for at least six months |
If the iPhone is part of a term agreement or installment plan, it must also meet these requirements:
• | The device must be active on the AT&T network for at least 60 days |
• | The installment plan must be paid off |
• | The term agreement must be complete |
For detailed eligibility requirements, click here.
Unlock an iPhone on Sprint
Depending on when you purchased your phone and if it has SIM-unlock capabilities, you have a couple of different unlock options. If you purchased a new iPhone from Sprint after February 2015 (i.e. it should be SIM-unlock capable) and it is actively being used on their network, Sprint will unlock it automatically once it meets their eligibility requirements. So, you really don’t have to do anything at all besides keep your account in good standing. However, if your iPhone is inactive or was purchased prior to February 2015, you’ll need to contact Sprint Customer Care directly to request an unlock (either dial *2 on your Sprint phone or call 888-211-4727).
There have been reports from some Sprint customers that the auto-unlock program does not always work as it should, so it’s definitely a good idea to verify that your iPhone has been unlocked before attempting to switch to another carrier or advertising your iPhone as unlocked when selling it to buyback company or on the resale marketplace.
For an iPhone to be unlocked from the Sprint network, it must meet the following requirements:
• | Must have SIM-unlock capabilities (if it doesn’t, it is MSL (Master Subsidy Lock) locked and you will need to call Sprint for the MSL code) |
• | Must be active on the Sprint network for at least 40 days |
• | Must be on an account in good standing |
• | Must not be reported as lost, stolen, or associated with fraud |
If the iPhone is part of a service agreement, lease agreement, or installment plan, it must also meet these requirements:
• | Any early-termination fees must be fully paid |
• | Any lease or installment payments must be fully paid |
• | If leased, the end-of-lease purchase option must be fully paid |
For detailed eligibility requirements, click here. For FAQs, click here.
Unlock an iPhone on T-Mobile
If you’re an Android owner reading this and your device matches the eligibility requirements, consider yourself in luck: You can actually unlock it directly from the phone itself (click here to find out how). For all you iPhone owners out there, you’ll need to contact T-Mobile’s Team of Experts directly (either dial 611 from your T-Mobile iPhone, call 877-746-0909, or go here for other contact options like instant chat).
For an iPhone to be unlocked from the T-Mobile network, it must meet the following requirements:
• | Must have been purchased directly from T-Mobile |
• | Must be paid for in full |
• | Must not have been reported as lost, stolen, or blocked |
• | For prepaid accounts, it must have been active on the account for at least 12 months |
If the iPhone is part of a postpaid account, it must also meet these requirements:
• | Must have been active on the account for at least 40 days |
• | The account must be in good standing |
For detailed eligibility requirements and FAQs, click here.
Unlock an iPhone on Verizon
Verizon is, by far, the best carrier to work with for unlocking an iPhone. Why? Because Verizon will automatically unlock your phone 60 days after the purchase of the device. If you purchased your iPhone from a retail partner, it will be unlocked automatically 60 days after device activation.
There are no catches. You don’t have to pay off your phone, fulfill any special requirements, or even contact them to request to unlock your phone from their network. As long as your iPhone hasn’t been reported lost or stolen, just wait two months after purchase or activation and your phone will be good to go.
Don’t believe us? Just click here.
I Unlocked My iPhone—Now What?
In the old days, you’d have to hook your iPhone up to iTunes and do a software restore to complete the unlock process. Fortunately, it’s much simpler today. All you need to do is follow the same steps you followed earlier to check whether your phone was already unlocked in the first place.
If you don’t have access to a SIM card from another carrier, you can still verify that your iPhone has been unlocked using an iTunes software restore. Just connect your iPhone to a computer running iTunes and hit the “restore” option. Once the restoration process has completed, you should see a message that says “Congratulations, your iPhone has been unlocked.”
What Carriers Can I Use After Unlocking?
Congratulations! You successfully carrier-unlocked your iPhone! That means you can use whatever network you want to now, right? We hate to break this to you, but no. Due to the two different types of networks used in the US, GSM and CDMA, your available cellular providers will depend on the model of your iPhone and the original carrier it was locked to. Specifically, Verizon and Sprint are CDMA (Code Division Multiple Access) networks, while AT&T, T-Mobile, and most providers in other countries are GSM (Global System for Mobiles) networks.
As you’ve probably guessed, these two different network types do not talk to each other (because that would be too easy). Fortunately, as we move closer to worldwide 5G access and as older networks are retired, this will hopefully no longer be an issue.
To see which carriers you can access based on these two factors, keep on reading.
AT&T
GSM networks only (AT&T, T-Mobile, international GSM carriers): Original iPhone, iPhone 4, iPhone 4s, iPhone 5, iPhone 5s, iPhone 5c, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X
Any carrier worldwide: iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max
Sprint
![Unlock Leased Iphone Unlock Leased Iphone](/uploads/1/1/9/8/119875842/644622192.jpg)
International networks only: iPhone 4s and iPhone 5
Any carrier worldwide: iPhone 5, iPhone 5s, iPhone 5c, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max
T-Mobile
GSM networks only (AT&T, T-Mobile, international GSM carriers): Original iPhone, iPhone 4, iPhone 4s, iPhone 5, iPhone 5s, iPhone 5c, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X
Any carrier worldwide: iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max
Verizon
Compatible with any carrier in the world, but with limitations when using GSM networks: iPhone 4s, iPhone 5
Any carrier worldwide: iPhone 5s, iPhone 5c, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max
Is The Unlock Permanent?
Yup! Once your phone has been carrier-unlocked, it will remain that way for the life of the device. You can freely restore your iPhone or update to new software without worrying about your unlock disappearing afterward.
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In Short: Software unlocks haven’t worked in more than 8 years and hardware unlocks will destroy your phone and void your warranty. Therefore, the only reliable way to unlock your iPhone is with an IMEI or factory unlock.
I’ve tested five unlock websites and the results have clearly demonstrated that the best unlock company is IMEI Doctor. You won’t find cheaper prices, their customer support is responsive and helpful, and best of all, they’re the only company that has consistently unlocked every iPhone I’ve sent them.
My Pick: IMEI Doctor
Key Features: Fast, cheap, and will actually unlock your iPhone
IMEI Doctor is my #1 pick for iPhone unlocks because unlike EVERY other provider I’ve tested, these guys actually deliver on what they promise. If you purchase an unlock, you don’t just get a bunch of empty promises and continual delays, you actually get an unlock. On top of that, their prices are on par or better than the competition, they do it quickly (sometimes less than 48 hours), and their customer support is helpful and polite.
If you need your iPhone unlocked today, head to IMEI Doctor now.
Runner-Up: Direct Unlocks
Key Features: Great customer support
Direct Unlocks is my second choice. Their prices are reasonable (not great) and when they unlock your phone, they do it reasonably quickly. The problem is that they don’t have a 100% strike rate. They’re batting at about 85-90% right now (which is still above average). In their favor though, they have GREAT customer support – helpful, polite, courteous, and always willing to help out – who can keep you up to date when things aren’t going as planned.
If IMEI Doctor isn’t working for some reason and you’re happy to take a risk, visit Direct Unlocks here.
The Research
- Why you should trust me
- Why carriers lock phones
- How carrier/factory/IMEI phone locks work
- Three unlock methods
- Who should do this
- How I picked
- How I tested
- My Pick
- Runner-Up
- The Competition
- Conclusion
Why You Should Trust Me
Unlock Leased Iphone Vs
I’m a mobile industry veteran, having opened my service store back in 2006. We serviced the very first iPhones and I worked on every model up until I sold the store in 2014. This included unlocking iPhones as soon as that became a ‘thing’. Since then, I’ve been writing about smartphones and smartphone technology and have published more than a 150 articles and conducted more than 1,000 hours of research.
To help ensure this review is fair, unbiased, and accurate, I’ve enlisted the help of three smartphone service store owners who frequently unlock their customer’s phones and have tried every unlock company on the market.
Why Carriers Lock Phones
Carriers lock phones for one simple reason: they don’t want you to leave. It’s not complicated, it’s not intricate. It’s simple. They don’t want you to stop using their services.
The majority of the cost of providing your phone and internet service is in acquiring you as a customer. Your twenty-five phone calls a month and 4gb of streaming data make up less than a quarter of a quarter of a fraction of 1% of their load and their cost on that is a fraction of what you pay. BUT, if you leave, they’re going to miss out on extracting their full value-for-money from you.
This is why they lock phones.
Don’t believe any hype about how it’s for your safety so someone can’t steal your phone and use it on another network. That’s a lie designed to believe it’s for your benefit. You get no benefit from having a locked phone. You just get scammed.
How Phone Locks Work
Phone locks aren’t implemented by software on your phone or some computer chip installed during manufacture. The reason you can’t use your phone on another network is that your phone’s International Mobile Equipment Identity (IMEI) number is listed as ‘locked’ on the IMEI database.
When booting up, your phone checks it’s locked/unlocked status on this database and if you’re still listed as locked, it will only allow SIM cards from the carrier you’re locked to. Every other carrier’s SIM cards will be rejected.
Three Unlock Methods
There are three iPhone unlock methods that have claimed to have worked since the first models of the iPhone were released: software unlocks, hardware unlocks, and IMEI unlocks.
Software Unlocks
Software unlocks were the first unlocking method invented. They worked by firstly jailbreaking your iPhone and then if your iPhone contained a particular modem type (for its internet connection), you could run a specific piece of software that would allow your phone to imitate the IMEI of another unlocked phone. This tricked the phone into allowing you to use another carrier’s SIM cards.
Unfortunately, Apple caught wind of this and switched to a different modem by 2010.
Hardware Unlocks
Hardware unlocks got around the fact that Apple used unhackable modems in their post-2010 phones by finding another way to switch carriers. This time, a cover was inserted over your SIM to make it appear as though it was from the carrier your phone was locked to.
For example: if your phone was locked to AT&T and you wanted to use T-Mobile, you would insert a cover over your T-Mobile SIM to make it appear as though it was an AT&T SIM and your phone would allow you to use it.
This was theoretically great, but there was a problem. If you’ve ever changed the SIM in your phone, you’ll know those things are both tiny and fit pretty snuggly — especially the new SIM cards. Do you think you’d be able to fit a cover around your SIM before you insert it without jamming it in and breaking it? No, and you wouldn’t be able to.
Hardware unlocks last just as long as it took for people to realize that jamming a cover into your SIM slot and then trying to get your SIM card in there wasn’t going to work. People broke their phones and worst of all, voided their warranty. People were left with bills of hundreds of dollars and their phones were still locked!
IMEI Unlocks
Eventually, phone company employees realised there was a massive demand for phone unlocks from people who either couldn’t get their phone unlocked by their carrier (because they were under contract) or didn’t want to pay up the hundreds of dollars that phone companies were asking to unlock their phone, and they could make some money from it.
This spawned the industry known as the IMEI unlock industry. The unlock provider are typically employees of the phone carriers who want to help people get around the ridiculous charges and petty excuses stopping people from unlocking their phones. They’re willing to risk their jobs to change your phone’s IMEI status from locked to unlocked so you can break free and use your phone on any network.
Who Should Do This
You should unlock your iPhone if, for any reason, you want to be able to use your phone on another carrier. That includes people who:
- Are dissatisfied with their carrier’s connectivity, service, or price
- Moving to an area with inadequate service from their current carrier
- Are joining a group plan with another carrier
- Traveling overseas and don’t want to pay international roaming fees
- Want to sell their phone (unlock phones sell for 20-30% more than locked phones)
Or who anticipate they’re going to have a need in the future (it doesn’t hurt to be prepared).
How I Picked
Picking my #1 recommendation turned out to be far easier than I anticipated before I started this journey. The #1 recommendation is the only unlock company that fulfilled every unlock I purchased. I had developed a 5-element assessment criteria:
- Success – was the unlock successful?
- Price – how much did the unlock cost?
- Speed – how long did the unlock take?
- Support – did anyone answer my questions?
- Ease – how easy was the process?
But the only time I used it was to rank the other providers who couldn’t fulfill every unlock I purchased.
How I Tested
The testing was done in three stages.
Stage 1: Getting rid of obvious scams
The first stage involved eliminating every unlock carrier who was an obvious scam. This was as simple as compiling a list of unlock providers, eliminating ones that the current smartphone service shop owners identified as scams, then visiting each unlock providers website and looking for tell-tale signs of a scam. This included untraceable payment platforms (Western Union), no contact information displayed, and outrageous guarantees (“Instant IMEI unlock!”).
Stage 2: Assessing Reviews
The next stage in the process was to analyze the reviews of the remaining unlock companies to further eliminate any problem websites. This involved combing through 5 authoritative review sites (like TrustPilot, Snopes, Better Business Bureau, etc…) and further eliminating any sites who scored lower than 3/5.
Stage 3: Testing remaining companies
After working through the previous two stages, I was left with 5 unlock websites. I was given 10 iPhone IMEIs by my supporting team and purchased two IMEI unlocks from each provider.
The Results
After working through all three stages, this is what our tests found.
Best iPhone Unlock IMEI Doctor
The iPhone IMEI unlocker you should to unlock your iPhone is IMEI Doctor. This recommendation is easy because they were the only unlock company to unlock both phones in this test, and every other phone I’ve sent for every other test. Their consistent ability to unlock every phone – regardless of phone model, country, or carrier – means it’s not worth looking at any other provider.
But that’s not the only reason I recommend them. If there was another provider that also unlocked every phone IMEI, these guys would still be my #1 recommendation because they do everything else right as well.
Their prices are on par, if not better than the other providers. They start from as little as $20 for the cheap ones but can be upwards of $90 for the more obscure unlocks.
They’re also consistently faster than other unlock providers on comparable unlocks. Their AT&T unlocks were completed in 28 and 37 hours respectively and always beat other providers when unlocking the same model from the same carrier in the same country.
And finally, their customer support team is excellent. They’re polite but efficient and to the point. They’re not going to waffle on with unnecessary information to make it look like they’re doing a good job. They’ll just tell you what they need to tell you so you can get back to living your life.
It’s clear this company is run by someone who values doing the little things right which makes them an easy choice for #1.
To unlock your iPhone, visit IMEI Doctor now.
Runner-Up: Direct Unlocks
Direct Unlocks is #2 on my list. They managed to unlock both IMEIs I sent them in this test, but they’ve let me, and my consulting team down before. As I said above, they’re batting at about 85-90% at this point in time. And don’t get me wrong, that’s FAR better than the industry average, but why settle for that when IMEI Doctor is hitting 100% right now?
You won’t be disgusted by their prices, but they’re still more than IMEI Doctor by about 20-30%. Their customer service is really helpful, polite, and responsive, and their unlock speed is also good, but that doesn’t really matter that much when your phone is still locked…
If IMEI Doctor isn’t working, check out Direct Unlocks and they might be able to help you.
The Competition
There were three other unlock companies I tested. They’re three I’ve tested before and their results were in line with the other tests I’ve run.
iPhone Express Unlock came through on one unlock (T-Mobile Germany) but failed with AT&T. Well, not technically failed just yet because they’re still promising that the unlock will be complete within 2-3 days (even though we’re 2 weeks past the due date as I write this).
Unlock Leased Iphone Sprint
Sim Unlock failed with one and succeeded with one. This was an improvement from the last test I ran, but it’s still not good enough to put them on any list of recommendations.
Unlock Leased Iphone App
And lastly, Unlock Me Now wasn’t able to unlock either iPhone and still hasn’t refunded either payment.
Conclusion
If you’re locked to an inadequate provider or just want a change, the only way to move forward is with an IMEI unlock. Of the 20 unlock companies I reviewed and 5 I tested, the best iPhone unlock provider is IMEI Doctor. They’re fast, cheap, have great customer service, and most importantly, will actually unlock your iPhone!
Unlock Leased Iphones
Unlock your iPhone here: IMEI Doctor